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#!/usr/bin/env python3
# apt install python3-psycopg2
import subprocess
import datetime
import psycopg2
valid_destinations = [
b'ticketsystem@hostname'
]
def send_to_rspamd(ticketid, spamflag, maildata):
# send the mail to rspamc to process as ham/spam
with subprocess.Popen(['/usr/bin/rspamc', f"learn_{spamflag}"], stdin=subprocess.PIPE, stdout=subprocess.PIPE, stderr=subprocess.PIPE) as rspamd:
stdout, stderr = rspamd.communicate(input=maildata)
if len(stdout) > 0:
print(f"Ticket {ticketid} stdout: {stdout.decode('utf-8')}")
if len(stderr) > 0:
print(f"Ticket {ticketid} stderr: {stderr.decode('utf-8')}")
# Send mails from zammad to rspamc to learn already processed mails
if __name__ == '__main__':
conn = psycopg2.connect("dbname=zammad host=DBHOST user=rspamd password=DBPASSWORD")
cur = conn.cursor()
# get starting position, one week ago
last_week = (datetime.datetime.now() - datetime.timedelta(days=7)).date()
# fetch all current tickets, which are in state closed and take its' first article
cur.execute("SELECT tickets.id AS ticket, tags.tag_item_id AS flag, MIN(ticket_articles.id) AS article \
FROM tickets LEFT JOIN tags ON tags.o_id=tickets.id \
LEFT JOIN ticket_articles ON tickets.id=ticket_articles.ticket_id \
WHERE tickets.state_id=4 \
AND (tags.tag_item_id=1 OR tags.tag_item_id IS NULL) \
AND tickets.close_at>=%s \
GROUP BY tickets.id, tags.tag_item_id", (last_week.strftime('%Y-%m-%d'),))
tickets = cur.fetchall()
for ticketrow in tickets:
ticket, flag, article = ticketrow
# fetch the associated mail file from db, there should only be one with store_object_id=2 (Ticket::Article::Mail)
cur.execute("SELECT stores.filename AS filename, store_provider_dbs.data AS data \
FROM stores LEFT JOIN store_provider_dbs ON store_provider_dbs.id=store_file_id \
WHERE stores.store_object_id=2 \
AND stores.o_id=%s", (str(article),))
mail = cur.fetchall()
if len(mail) != 1:
print(f"ERROR: did find more than one mail in ticket {ticket}")
else:
filename, data = mail[0]
mailbytes = data.tobytes()
# safety check
has_been_delivered_to_me = False
for dest in valid_destinations:
if b'Delivered-To: ' + dest in mailbytes:
has_been_delivered_to_me = True
break
if not has_been_delivered_to_me:
print(f"ERROR: mail for ticket {ticket} does not contain Delivered-To header field")
elif flag == 1:
send_to_rspamd(ticket, 'spam', mailbytes)
elif flag is None:
send_to_rspamd(ticket, 'ham', mailbytes)
else:
print(f"ERROR: mail flag in ticket {ticket} undefined: {flag}")
cur.close()
conn.close()
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